Before you begin
- Faculty and Staff Google accounts are available by request at help@cmc.edu.
Google Docs
Google Docs has strong built-in accessibility support, but content creators must use it intentionally. Visual formatting shortcuts — bolding text to make it "look like" a heading, or sizing text up manually — do not create semantic structure that assistive technology can use.
Heading Structure
- Apply headings via Format → Paragraph styles → Heading 1 / Heading 2 / Heading 3. Never use bold or font size changes as a substitute.
- Use a single Heading 1 for the document title. Use Heading 2 for major sections, Heading 3 for subsections. Do not skip levels.
- Screen readers use the heading outline to navigate long documents. A well-structured heading hierarchy is the single most impactful accessibility improvement in any document.
Images
- Click the image, then click the three-dot menu (or right-click) → Alt text.
- Write a concise, informative description in the Description field. Leave the Title field blank or repeat the description.
- Decorative images should receive empty alt text (leave the Description field blank after opening the alt text dialog).
Links
- Use Insert → Link, then replace the URL in the display text field with a descriptive label: "View the ITS Help Desk page" rather than "https://www.cmc.edu/its/help-desk.html."
- Avoid "click here," "read more," or raw URLs as link text.
- Links should make sense when read out of context — screen reader users often browse a list of all links on the page.
Lists
- Use real lists via Format → Bullets & numbering. Do not simulate lists with dashes, asterisks, or manual numbering.
- Real lists are announced as lists by screen readers, including the list count, which helps users understand the scope of content.
Accessibility Check
- Run Tools → Accessibility to open Google's Accessibility checker. Resolve all reported issues before distributing the document.
Google Slides
Google Slides shares the same core accessibility principles as PowerPoint — every slide needs a unique title and a logical reading order — but the tooling differs.
Slide Titles
- Every slide must have a unique, descriptive title typed into the designated Title placeholder — not a manually inserted text box.
- Slide titles allow screen reader users to orient themselves and jump between slides by name.
- Do not duplicate titles across slides. If two slides cover the same topic, differentiate: "Revenue — Q1" and "Revenue — Q2."
Images
- Click the image → three-dot menu → Alt text. Write a meaningful description in the Description field.
- Charts inserted from Google Sheets should have alt text added in Slides after insertion, summarizing the key finding the chart communicates.
Reading Order
- Google Slides does not have a Selection Pane equivalent. Reading order is determined by the order objects were placed on the slide — first inserted is read first.
- For complex decks where reading order is critical, export the file to PowerPoint format (File → Download → Microsoft PowerPoint .pptx), verify and correct reading order in the PowerPoint Selection Pane, then convert back or distribute the .pptx file.
- Keep slide layouts simple to minimize reading order ambiguity.
Google Forms
Google Forms are often used for surveys, event registrations, and assessments. Poorly labeled forms are a significant barrier for screen reader and keyboard-only users.
Question Labels
- Every question must have a clear, descriptive label in the question title field. Do not leave questions numbered only (e.g., "Question 1").
- The question title becomes the accessible label for the form control — it is what a screen reader announces when the user reaches that field.
- For questions that require a specific format (date, phone number), include the format in the question text or helper text, not only in placeholder text — placeholder text is not consistently announced by screen readers.
Question Types
- Use Google Forms' built-in question types (Multiple choice, Checkboxes, Dropdown, Short answer, Paragraph, Date, Time). These render as semantically correct form elements.
- Do not embed custom HTML or use images of form controls — these are inaccessible.
Images in Questions
- If a question includes an image (e.g., a diagram the respondent must evaluate), add alt text by clicking the image within the form builder → alt text option.
- Critical information conveyed only in a question image is a barrier — also state it in the question text.
Required Fields
- Google Forms automatically marks required questions with an asterisk and announces them to screen readers.
- Do not remove the required field indicator or attempt to restyle it — doing so removes the visual and programmatic cue.
Keyboard Testing
- Before publishing any Form, complete it using keyboard-only navigation (Tab, Shift+Tab, Space, Enter, Arrow keys). Every question must be reachable and answerable without a mouse.
- Confirm that focus is visible at all times — never style away the focus outline on form controls.
Checklist
- Docs: Heading Paragraph Styles used — no bold-as-heading or manual font sizing
- Docs: All images have alt text or empty alt text if decorative
- Docs: All links use descriptive display text — no raw URLs or "click here"
- Docs: Real bulleted and numbered lists — no simulated lists
- Docs: Accessibility checker (Tools → Accessibility) — no errors
- Slides: Every slide has a unique, descriptive title in the Title placeholder
- Slides: All images have alt text
- Slides: Reading order verified (export to PowerPoint for complex decks)
- Forms: Every question has a clear, descriptive label
- Forms: Built-in question types used throughout
- Forms: Keyboard-only navigation tested end-to-end before publishing
Need Help with Google Workspace Accessibility?
The ITS Help Desk can walk you through any accessibility task in Google Docs, Slides, or Forms — one-on-one, remotely or in person.
Contact Help Desk →