Background
CMC convened a Digital Accessibility Committee in 2025 to establish the College’s digital accessibility program. The committee brought together ITS, the Office of General Counsel, Civil Rights, Strategic Communications, Human Resources, and Academic Affairs to draft policy, scope the institutional remediation workload, stand up scanning and training, and define how accessibility would be handled going forward.
That formation work is complete. The Digital Accessibility Policy was approved by the President’s Executive Council on March 23, 2026, and ongoing responsibility now sits with the standing offices described below rather than with a convening committee.
Who Is Responsible Now
The Digital Accessibility Policy assigns ongoing responsibility to the offices below. Making digital content accessible is a shared campus responsibility, and content creators have primary responsibility for the content they publish.
Student Accommodations
Accessibility Services, within CMC’s Office of Civil Rights, is the primary point of contact for determining reasonable and appropriate accommodations for students with disabilities.
accessibilityservices@cmc.edu · (909) 607-0316
Employee Accommodations
The Office of Human Resources works with faculty and staff with disabilities to determine reasonable and appropriate accommodations.
hr@cmc.edu · (909) 621-8490
Website Accessibility
The Office of Strategic Communications and Marketing manages the accessibility of the College’s primary websites (cmc.edu).
Campus-Wide Coordination
Overall coordination for digital content accessibility is handled by the Director of Administration and Finance for IT Services, who also reviews and approves third-party contracts for accessibility before signature.
How the Work Was Organized
Policy & Legal
Led by: Office of General Counsel, Civil Rights
Drafted the Digital Accessibility Policy, defined complaint response procedures, and established how regulatory guidance is tracked and applied.
Auditing & Technology
Led by: ITS, Strategic Communications
Directs the institutional digital asset inventory, automated scanning via Siteimprove, VPAT collection from vendors, and technical remediation of web, document, and application accessibility barriers.
Training & Communications
Led by: Strategic Communications, Academic Affairs, Accessibility Services
Develops and delivers accessibility training for faculty, staff, and content managers. Coordinates internal communications, awareness campaigns, and partnerships with Accessibility Services to support student accommodations.
Academic Affairs
Led by: Academic Affairs, ITS Solutions
Established how Canvas LMS instructional content is brought to the WCAG 2.1 AA standard. Coordinates faculty guidance, Canvas Accessibility Checker adoption, and course material remediation workflows in collaboration with ITS Solutions and the Dean of the Faculty’s Office.
Remediation Progress
Completed
- Digital Accessibility Committee formed (2025)
- Institutional accessibility policy drafted and adopted
- Siteimprove web accessibility scanning activated
- Digital asset inventory initiated
- Initial committee workstreams established
In Progress
- Training sessions scheduled: August 17, 2026
- ITS Accessibility Resource Library — ongoing expansion
- VPAT collection from enterprise software vendors
- PDF remediation workflow development
- Web content audit and prioritized remediation backlog
Planned
- Full training program rollout: Fall 2026
- Accessibility integrated into procurement workflows
- Canvas Accessibility Checker adoption across all active courses
- Accessibility maturity model tracking and reporting
- Annual compliance report to IT Steering Committee
Contact
Questions about the Digital Accessibility program can be directed to the following offices:
- General program inquiries: ITS Solutions — help@cmc.edu or (909) 607-0911
- Policy or compliance questions: Office of General Counsel
- Student accommodations: Accessibility Services, CMC’s Office of Civil Rights — accessibilityservices@cmc.edu or (909) 607-0316
- Employee accommodations: Office of Human Resources — hr@cmc.edu or (909) 621-8490
- Web & content accessibility: Strategic Communications or ITS Solutions
Questions or Accessibility Barriers?
Our Help Desk team can connect you with the right office, assist with remediation requests, or route accessibility complaints to the Office of General Counsel.
Contact Help Desk →