ITS Engagement

Human Resources

The platforms, projects, and support that keep HR’s systems running — from Workday self-service to a modern new-hire experience.

Recent & Active Work

  • Modernizing new-employee onboarding into a guided, digital experience (Onboarding 2.0).
  • Extending Freshservice to handle HR and Finance service requests directly — see Release Notes.
  • Supporting the annual performance review cycle in Workday.
  • Partnering with the Dean of the Faculty’s Office on Interfolio for faculty search and hiring workflows.

Support & Onboarding

  • New faculty and staff technology setup each semester, coordinated with the Help Desk and Student Technology Services.
  • Workday access, MFA enrollment, and account provisioning for new hires.

Planning a new system, workflow, or integration for your department? Our Solutions Consultants help scope the project, evaluate vendors, and plan the rollout.

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