CMC IT Services

How-To Guides & Knowledge Base

Step-by-step instructions for connecting, configuring, and using CMC technology.

Connect to EduRoam Wi-Fi

Set up secure campus Wi-Fi on any device — Mac, PC, iPhone, or Android — using your CMC credentials.

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Connect to Guest Wi-Fi

Provide visitors and conference attendees with temporary internet access through the CMC guest network.

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Connect Gaming Consoles & Smart TVs

Register your PlayStation, Xbox, Nintendo Switch, Apple TV, or smart TV on the CMC residential network.

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Set Up Duo MFA

Protect your CMC account with multi-factor authentication. Required for all students, faculty, and staff.

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Reset Your Password

Regain access to your CMC account quickly and securely through the self-service password reset portal.

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Report Phishing

Recognize and report suspicious emails targeting CMC accounts. Learn to use the Phish Alert Button in Outlook.

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Navigate Slack Enterprise Grid

Master CMC’s Slack workspace — channels, workspaces, direct messages, and cross-5C collaboration.

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Use Zoom AI Companion

Enable and use AI-powered meeting summaries, smart recordings, and live transcription in Zoom Workplace.

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Install Microsoft Office

Get Word, Excel, PowerPoint, and Outlook on your own laptop, free with your CMC account — and find the installer Microsoft keeps moving.

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Install Electronic Blue Book

Download and configure the EBB exam software required for in-person proctored exams at CMC.

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Install Respondus LockDown Browser

Install the custom browser that locks down the testing environment for Canvas quizzes and exams.

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Submit an ITS Purchase Requisition

Download the right form — staff, faculty standard, or faculty non-standard equipment — and see who signs it before it reaches ITS.

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