ITS Service

Mobile Device Management

To ensure the security of institutional data and compliance with NIST 800-171, all ITS-managed, college-owned Apple macOS devices are enrolled in and managed through an enterprise-grade Mobile Device Management (MDM) solution.

Policy Notice: Removing the MDM profile is a violation of the Responsible Secure Computing Policy and may result in loss of institutional access. MDM profiles are enforced on all CMC-owned Apple devices.

What MDM Does

Our ITS enterprise-grade MDM solution is used to remotely manage, secure, and monitor all institutional Macs. It enforces security policies, deploys applications, and manages device configurations across the fleet.

Security Features

  • Full disk encryption: All devices use FileVault encryption automatically
  • Remote lock and wipe: If a device is lost or stolen, ITS can remotely lock or erase it
  • App management: Only approved, security-vetted applications are installed on institutional devices
  • Compliance monitoring: Continuously checks device health and flags non-compliant configurations
  • Software update management: macOS updates are deployed automatically or scheduled for minimal disruption

Deployment Features

  • Initial setup: New devices are pre-configured with your department's standard software and settings
  • Automated provisioning: Simply power on and sign in with provided credentials.
  • Bulk management: ITS can push configuration changes to entire groups of devices simultaneously

What MDM Manages vs. What It Doesn't

MDM Manages

  • Device-level security settings
  • Institutional app installations
  • macOS update deployment
  • FileVault encryption enforcement
  • MDM profile configurations
  • Network and VPN profiles

MDM Does NOT Access

  • Your personal files or documents
  • Browsing history or activity
  • Personal emails or messages
  • Personal device data
  • Passwords or credentials
  • Camera or microphone feeds

For End Users — What You Will See

  • MDM profile in System Settings > Profiles
  • Periodic prompts to install macOS updates
  • "This device is managed by your organization" — this is normal and expected
Service Details
Platform
Enterprise-grade MDM
Devices Covered
CMC-owned Apple macOS
Compliance Standard
NIST 800-171
Deployment
Configured by ITS
Audience
Faculty, Staff
Cost
No charge

Submit a Support Request

Report an MDM issue or request a new device via the Help Desk.