ITS Service

Faculty & Staff Printing

Faculty and staff print from college-managed computers to networked printers in academic buildings and departmental offices. Printing is free for faculty and staff. Print queues are configured for you by ITS — if a printer you need is missing from your list, the Help Desk will add it.

Mobility Print (printing from a personal device) is a student service. Faculty and staff do not have access to BYOD printing. Print from your CMC-managed computer instead; if you need to print something that only exists on a personal device, email it to yourself and print from your college machine, or contact the Help Desk.

Printer Locations

Academic Buildings

Faculty printers are available in each academic building.

Departmental Offices

Shared departmental printers, configured for the staff who work in that area.

Business Office

Specialized printers for checks, reports, and official documents.

Scanning & Copying

Device capabilities vary by machine. For bulk or course material scanning, see Course Materials & Digitizing.

How to Print

From Your CMC Computer

College-managed Macs and PCs come with the print queues for your building already installed. Open your document, select Print, and choose the printer from the list.

If Your Printer Is Not Listed

  1. Note the printer's name or the room it lives in
  2. Submit a Help Desk ticket at freshservice.cmc.edu or email help@cmc.edu
  3. ITS will add the queue to your machine, or install the driver if the printer is new to you
New department, new office, new laptop? Tell the Help Desk where you are sitting and we will set up the right printers rather than leaving you to hunt through a list.

Troubleshooting

  • No Paper / Paper Jam: Report it to the Help Desk at help@cmc.edu or (909) 607-0911 and we will address it. Do not dismantle the machine to reach a jam
  • Poor print quality: Try a different printer, then report the issue so we can service the toner or schedule vendor maintenance
  • Printer missing from your list: Submit a Help Desk ticket with the printer name or room and we will add the queue
  • Nothing comes out: Confirm you are on the campus network, and that you selected a printer in your building rather than a queue left over from a previous office. If you are working remotely, contact the Help Desk about your options
Service Details
Audience
Faculty & Staff
Printing From
CMC-managed computers
BYOD / Mobility Print
Not available — students only
Cost
Free for faculty & staff
Locations
Academic buildings & department offices
Support
help@cmc.edu

Submit a Support Request

Report a printer issue or ask us to add a printer to your computer.